Frequently Asked Questions
16 questions customers actually ask us in chat — collected from real conversations and answered with the same information our team uses every day.
Location & Hours
Where is the clinic located?+
VERZO CLINIC is at 988-990-992 Sukhumvit Road, Ekkamai, Bangkok 10110 — right at BTS Ekkamai, Exit 1.
What are your opening hours?+
Open every day, 10:00-19:00. Booking ahead is recommended so you don’t wait.
How do I get there by BTS?+
Take the BTS to Ekkamai, Exit 1 — the clinic is on Sukhumvit Road right at the exit. Driving? Parking is free.
Services & Treatments
What services do you offer?+
Main groups: Botox · fillers · thread lifts · energy-based lifting (Ulthera, Ultraformer, Thermage, Oligio) · skin lasers (Pico) · skin boosters and biostimulators (Profhilo, Sculptra, Juvelook, Rejuran). See the full list on our Services page.
How long does a treatment take?+
Mostly 30-90 minutes: Botox/fillers about 30 minutes; thread lifts and energy-based lifting about 60-90 minutes, numbing time included. The doctor confirms your exact timing at consultation.
How many sessions will I need?+
It varies by treatment and by your skin. Some are single-session; some follow a course (e.g. Profhilo’s 2-session protocol). The doctor assesses and tells you the recommended count before you decide.
What’s the difference between a thread lift and HIFU?+
Different mechanisms: a thread lift places absorbable threads under the skin for direct support, while HIFU delivers focused ultrasound energy with nothing implanted. Which suits you depends on your skin and goals — the doctor helps you choose at consultation.
Who performs the treatments?+
All procedures are performed by our licensed resident doctors. See the Doctors page, and you can always consult before deciding.
Do you treat acne / acne scars?+
Yes — Pico laser for acne marks plus doctor-led skin programs. The plan depends on your skin, so send photos in chat or come in for an assessment first.
Safety & Aftercare
Are there side effects?+
Aesthetic procedures can cause temporary swelling, redness or bruising at the treated area, usually resolving in 2-7 days. The doctor explains each procedure’s possible effects before treatment, and you can reach the medical team afterwards.
Do thread lifts have side effects? Does it hurt?+
Local anesthetic is used during the procedure. Afterwards, swelling or bruising for about 3-7 days and an initial feeling of tightness are normal for threads. The doctor gives aftercare guidance and a direct contact if anything feels wrong.
How do I care for my skin after a thread lift?+
Threads hold by their barbs alone for the first month (anchoring tissue starts forming around day 14, full strength near day 30), so: avoid wide mouth-opening, very chewy food, dental work and facial massage/facials for 4 weeks · saunas/extreme heat for 3 weeks · strenuous exercise for 2 weeks · sleep face-up, head raised, for the first 5-7 nights · makeup after 24 h, gentle no-rub washing for 7 days. The full aftercare sheet is sent after treatment, and you can message us anytime.
Booking & Payment
How do I book? Can I walk in?+
Easiest via LINE @verzo — tell us the service and your preferred time and the team checks the doctor’s schedule right away, including same-day consultations when a slot is free. Walk-ins are welcome, but booking ahead means no waiting.
Do you have English / Chinese-speaking staff?+
Yes — we communicate in English and Chinese, and chat is answered in any language (translation-assisted). International patients visit us regularly.
What payment methods do you accept?+
Cash, bank transfer and credit cards.
How do I check my remaining course sessions?+
Message LINE @verzo with your registered name and phone number — the team checks your remaining balance right away.
Didn’t find your question?
Message LINE @verzo — the team replies daily 10:00-19:00.