Maximize Your Course Balance — VERZO CLINIC Bangkok

TL;DR: You can check your balance by contacting the clinic via LINE @verzo or by asking at reception during your visit. The clinic also sends periodic balance updates and reminders for courses nearing expiration.

Written by Dr. Waleerat Thaweebanchongsin, licensed aesthetic medicine specialist with over 10 years of specialized experience. VERZO CLINIC near BTS Ekkamai. Free consultations via LINE @verzo.

Last updated: April 2026

Frequently Asked Questions

How do I check my remaining course balance?

You can check your balance by contacting the clinic via LINE @verzo or by asking at reception during your visit. The clinic also sends periodic balance updates and reminders for courses nearing expiration.

What is the difference between credit and course balance?

Credit balance is the monetary amount available for any treatment. Course balance refers to specific prepaid treatment sessions (e.g., 5 sessions of Pico Laser). Credits offer more flexibility while courses are locked to specific treatments at a discounted rate.

Can I switch treatments within my balance?

Credit balance can be used for any treatment. Course balances are typically tied to specific treatments but may be switched with clinic approval in some cases. Ask during consultation for current transfer policies.

Do my courses expire?

Yes, courses typically have validity periods of 6-12 months depending on the package. Some member tiers include extended validity. The clinic sends expiration reminders via LINE so you can plan accordingly.

Can I transfer courses to someone else?

Course transfers are subject to clinic policies. Some packages allow transfer to immediate family members. Contact the clinic via LINE for the current transfer policy.

What happens to unused bonus treatments?

Bonus treatments included with member packages have their own expiry dates, typically aligned with the package validity. These are use-it-or-lose-it benefits, so planning ahead is important.

How can I track my balance and upcoming appointments?

VERZO CLINIC tracks all balances digitally. You can inquire via LINE at any time. The clinic also sends appointment reminders and balance summaries regularly.

What if my course is about to expire and I cannot visit?

Contact the clinic as early as possible via LINE. In some cases, extensions may be granted at the clinic discretion. Early communication is key to avoiding lost courses.